Dezenno Dehumidifier 320CMH-1000CMH

Dezenno temperature and RH control units, Dezenno series are specifically designed to control temperature, relative humidity to a very low dewpoint applications.

1. Key benefit
• Lower capital and installation cost comparing to combined air-conditioner and dehumidifier.
• Quick and simple installation.
• Low dewpoint application.

2. Product description
Dezenno unit’s body is made of insulated double-skin to ensure minimum cross-heat transmission, lightweight and stand heavy operation conditions. The Dezenno standard unit comprise following Product selection

 
Note: depending on specific requirement, electric heater can be replaced fully or partically by condenser coil for better COP

Dezenno trained engineer and representative work with you during selection process to ensure that the design, specification and configuration perfectly met with your unique requirementsmain components:

3. Control
Airflow rate is controlled steplessly by inverter which saves energy consumption and provides accurate airflow amount. Cooling capacity is controlled by PLC under high demand in industrial application.
4. Super desiccant rotor
Dezenno use best quality desiccant rotor. Its design team always calculate rotor capacity by professional software with correct outdoor condition where the unit is expected to install to ensure its rated capacity is what customer can realy receive.
5. About Dezenno

Dezenno desiccant dehumidifier is a product manufactured according to European standards. Research and development team with over 20 years of experience in heat-moisture treatment for domestic and foreign constructions. The machine is assembled in Vietnam with high quality standards and appropr ate cost. Dezenno always provides the most optimal and effective solutions.

6. After-sales service
DeAir Joint Stock company is responsible for warranty and maintenance of Dehumidifiers that were produced and Olmas brand was distributed by DeAir during the first 02 years.

To meet and exceed customer expectations of our products, DeAir always try the best to improve before and after sales services such as:

• Accompanying with customers in all stages of system installation as well as ensuring that the product operates exactly according to design and consultation.
• Supporting the discussion meetings about knowledge, features and operations of product at DeAir or customer’s factory when customer is willing to learn.
• Via Web and Facebook, DeAir has provided online support and hotline for any queries dealing with products, services and warranties. Online support is available 24/7, wherein the grievance redressal mechanism is carried out according to the standard procedure of the company to ensure that customers will receive the feedbacks immediately.
• Offering the free periodic maintenance. Committing into maintenance and hygiene activities every 3 months during the warranty period. Customer service department of DeAir will announce and confirm a week in advance to carry out the maintenance.
• Providing with free replacement within 30 days if customers have found the defective products or have not satisfied with our services.
• Besides maintaining, repairing and issue tracking, DeAir also supports to check temperature and humidity treatment system regularly. Maintaining and improving the customer’s existing system.
• Our technical professionals have been training well to guarantee taking care of customer’s equipment in the best way.
• Having available Genuine spare parts and ready to meet demands in the fastest way at the highest quality, ensuring that equipment will be operated according to strict standards dealing with function, quality and stability.
• Modern customer management system will find out the Model, equipment condition and spare parts of replacement accurately and quickly.
• DeAir members are always dedicated to counselling to help customers have the best choice and make the payment on a reasonable cost basis.
• Customers are responsible to pay for repair in which was not including in scope of warranty stipulated by manufacturer.
• DeAir provides some additional features (replacement of a part, for free counselling for entire duration of the product), offers product care packages with good price after the warranty period.
• Conducting questionnaire surveys to evaluate the satisfaction of customer every year. (Small gifts for thanks)