Dehumidifier DeAir.RE-300

1. High quality moisture treatment machine
The DeAir.RE brand is developed from the industry’s leading experts in humidity handling and temperature handling in Vietnam.

Understand the climatic characteristics of each region, characteristics of each application. Experts with more than 20 years of experience have launched the dehumidifier line with outstanding specifications. Apply Japanese and European standards to production to bring the perfect product to the market:

• High quality compressor, durable performance, long service life, class brand.
• The moisture separator is embedded with anti-corrosion agents, ensuring operation in the harshest of environments. Longevity than products in the same segment.
• High efficiency, energy-saving working fan. The fan housing is made of high quality galvanized steel sheet which ensures long-lasting durability.
• The controller is integrated between humidity control and temperature monitoring. With 9 levels of system protection, it is easy to detect and troubleshoot operation.
• Equipped with intelligent control system which controls the free humidity value, the humidity setting range is from 20% to 90%.

2. Competitive price & Application of effective desiccant of the machine

Understanding the needs of the domestic market, we bring to customers the products with the best quality and the most reasonable prices. The price is very competitive compared to products of the same class and quality (up to 20%). Our dehumidifiers have been proven with satisfaction from many customers across the country.

Environment with high humidity can affect human health. In production and storage, uncontrolled humidity can lead to serious product quality consequences such as mold or fail to meet export standards to demanding markets.

In the growth of trade, most industries required moisture treatment. In which there are some compulsory industries such as: pharmaceuticals, garments, handicrafts, wood, logictics, …

3. Principles of operating cold compressive dehumidifiers:

The compresses the refrigerant into the condenser (outdoor unit), the cold gas after passing through the condenser will be relieved through the throttle tube and enter the evaporator (indoor unit). The evaporator cools the air below the dew point to condense and separate the water. Condensate water sticks to the tray and out through the drain hose. The separation of water according to such principle will reduce the humidity in the room.

4. Install and operate the machine for an application requiring moisture treatment

In order for the installation and operation to comply with the design of the machine and to meet the technical requirements, we need to understand the structure of the machine. Note the following locations:

• Return Air: is the way of humid air returning from the room to the machine.
• Supply Air: refers to dry air that has been treated and re-fed into the room.
• Power source: is the location where the power supply is connected to the machine.
• Drain pipe: is the outlet location of the drain.
• The installation of the machine needs to comply with a number of precautions to ensure efficient operation and convenience for subsequent maintenance.
   

For RE industrial dehumidifiers, which are completely controlled by the LCD screen, soft keys, so the adjustment and control are easy and convenient.

• ON / OFF: Press On / Off to START / off.
• Press INCREASE + and REDUCTION- to set the desired humidity.
• Press SETUP / TIMING to combine INCREASE + / REDUCTION- to set the time to turn off and on the machine.

5. After-sales service
DeAir Joint Stock company is responsible for warranty and maintenance of Dehumidifiers that were produced and Olmas brand was distributed by DeAir during the first 02 years.

To meet and exceed customer expectations of our products, DeAir always try the best to improve before and after sales services such as:

• Accompanying with customers in all stages of system installation as well as ensuring that the product operates exactly according to design and consultation.
• Supporting the discussion meetings about knowledge, features and operations of product at DeAir or customer’s factory when customer is willing to learn.
• Via Web and Facebook, DeAir has provided online support and hotline for any queries dealing with products, services and warranties. Online support is available 24/7, wherein the grievance redressal mechanism is carried out according to the standard procedure of the company to ensure that customers will receive the feedbacks immediately.
• Offering the free periodic maintenance. Committing into maintenance and hygiene activities every 3 months during the warranty period. Customer service department of DeAir will announce and confirm a week in advance to carry out the maintenance.
• Providing with free replacement within 30 days if customers have found the defective products or have not satisfied with our services.
• Besides maintaining, repairing and issue tracking, DeAir also supports to check temperature and humidity treatment system regularly. Maintaining and improving the customer’s existing system.
• Our technical professionals have been training well to guarantee taking care of customer’s equipment in the best way.
• Having available Genuine spare parts and ready to meet demands in the fastest way at the highest quality, ensuring that equipment will be operated according to strict standards dealing with function, quality and stability.
• Modern customer management system will find out the Model, equipment condition and spare parts of replacement accurately and quickly.
• DeAir members are always dedicated to counselling to help customers have the best choice and make the payment on a reasonable cost basis.
• Customers are responsible to pay for repair in which was not including in scope of warranty stipulated by manufacturer.
• DeAir provides some additional features (replacement of a part, for free counselling for entire duration of the product), offers product care packages with good price after the warranty period.
• Conducting questionnaire surveys to evaluate the satisfaction of customer every year. (Small gifts for thanks)